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Open instagram.com in the same Chrome profile and log in. Keep that tab open while the scan runs. The extension uses your existing session and never asks for your password.

Instagram is temporarily limiting requests for your account. Your progress is saved, so wait until the time shown and press Resume. Signing out and back in doesn’t help, and retrying early can make the limit last longer. If it keeps happening, increase the delays in Settings.

Scans are slow on purpose to keep your account safe, and they pause briefly every few pages. Keep the Instagram tab open and in its own window if you can, because Chrome slows down background tabs. Large accounts can take several minutes.

Sometimes Instagram returns incomplete lists. Unfollowing is turned off until you run a complete scan, so nobody who follows you is unfollowed by mistake. Run a new scan later.

Each unfollow waits a few seconds, with a longer break every few accounts. That pace keeps you well below the limits that trigger Instagram’s action blocks. You can stop at any time.

The extension stops automatically when this happens. Wait at least a few hours, or a day if the message repeats, before trying again. Then unfollow fewer accounts per day and increase the delays in Settings.

Up to 10 per day on the free plan and up to 150 per day with Pro. Whitelisted accounts are never unfollowed.

Open the extension popup and click Sign in using the same email you used to subscribe. If you’re already signed in, close and reopen the popup to refresh your plan. You can check your plan on the account page.

Go to your account page and open Invoices & billing. You keep Pro until the end of the period you already paid for.

Refunds are handled case by case. Email us within 14 days of the charge with the email address on your account.

Your Instagram lists and scan history are stored only in your browser. Uninstalling the extension deletes them. To delete your Unfollower Tracker account, email us from the address you signed up with.